With EndoManager’s
exclusive extended-hours Customer Care support,
a ‘live’ product expert is available to take your call.

Certainly your people provide patient service, but what they really provide is patient care. Likewise, our customer service is truly caring for our customers. We don’t outsource our support services or send you through an impersonal, automated system. Your calls are taken by real people who know the EndoManager product – and the clinical environment – inside and out.

Not satisfied to simply lead the industry with our support services, we are always looking for new technologies that will make your interface with our Customer Care help desk even more satisfying. With over 80% of our clients directly connected via VPN, the majority of our Customer Care calls last less than two minutes. And, our award winning CRM software logs every call and documents every outcome.

Our staff’s passion for Customer Care truly sets us apart from the competition, and is one more great reason why EndoManager is becoming the solution of choice for smart facility managers.

WHEN YOU CALL FOR CUSTOMER SUPPORT

Before you contact us for support with your EndoManager product, please have the following information available:

• Your Facility Name/Location
• Computer/Workstation Name (from label on your CPU)
• Exam Information as necessary (Patient Name, MRN, etc.)
• Your Name, Contact Telephone and Email